Customer Service – Coinadrink

Tag Archive for: Customer Service

A vending machine supplier that delivers by listening to what our customers want.

Featured, Customer Service, Workplace Design

“One of the most sincere forms of respect is actually listening to what another has to say.” – Bryant H. McGill. This quote is one we can relate to here at Coinadrink Limited, the vending machine company. Right from 1962 we have prided ourselves on tailoring our services to suit requirements.

This relies on listening to what our customers actually want and endeavouring to deliver. It sounds simple enough, yet it’s an underrated element of our customer service. In this article we want to take you through the whole process from initial enquiry to installation, and what you can expect along the way.

September 28, 2021/0 Comments/by Alistair Ward

West Midlands vending company Coinadrink Limited delivers a convenient workplace refreshment solution for all businesses.

Productivity, Wellbeing, Featured, Micro Markets, Cold Drinks Machines, Snack Machines, Fresh Food Machines, Contactless Equipment, Refurbished Vending Machines, Hot Drinks Machines, Customer Service, Workplace Design

office vending solutions West Midlands UK

It’s now common knowledge that you need to provide workplace perks to your staff if you want to create the right kind of culture for them to thrive. Stats show that workplace refreshments are a great option, but with such a hectic schedule you need a solution that’s as much convenient as it is cost-effective.

West Midlands vending company Coinadrink Limited can help. We have been overhauling workplaces up and down the region since 1962 and promise to make vending work for all businesses with a huge range of high-quality equipment and industry leading customer service.

September 1, 2021/0 Comments/by Alistair Ward

A quality vending machine service with operators and engineers employed and trained directly by us.

Featured, Customer Service

Coinadrink's vending machine operators and engineers UK

Coinadrink Limited takes no chances with customer service and we employ and train our own service-related staff. These include our engineers and operators. Too often we find that other companies don’t work this way, which means it’s simply impossible to provide a high-quality, tailored vending machine service. Read more

July 29, 2021/0 Comments/by Alistair Ward

Customer service that’s personal, not automated, from vending company Coinadrink Limited.

Featured, Customer Service, Vending Machines

“Good communication is the bridge between confusion and clarity”. Though with advancements in technology and innovation, personal communication is perhaps a dying art these days.

Coinadrink Limited is a West Midlands based vending company that embraces technology and innovation to provide an unrivalled service, though when it comes to communication, we still value the personal approach. Read more

July 29, 2021/0 Comments/by Alistair Ward

How Coinadrink Limited provides the fastest service response time to our vending machine customers.

Productivity, Wellbeing, Featured, Customer Service

When something goes wrong or isn’t quite right, you want it sorted as quickly as possible. That’s why Coinadrink Limited provides the fastest service response time with our vending machines just in case things aren’t operating as they should.

We promise to be at your location in under 2 hours from when you first log the service call and cases of when we’re not able to are extremely rare. We can have you up, running, and back vending in no time at all. Here is how we promise it when so many other companies can’t.

July 27, 2021/0 Comments/by Alistair Ward

A fully stocked vending machine guaranteed with Coinadrink Limited.

Productivity, Wellbeing, Products, Featured, Cold Drinks Machines, Snack Machines, Fresh Food Machines, Customer Service

Being an industry leading vending machine supplier that Coinadrink Limited is, we know what makes an excellent vending service. We go over and above to deliver a service that meets and often exceeds expectation, and one aspect is promising a fully stocked vending machine.

On the face of it, this may seem as though it’s nothing special. Surely a vending machine service is supposed to ensure of this. Unfortunately, it isn’t always the case, but through advanced and bespoke telemetry this is something you can be sure of with Coinadrink.

July 21, 2021/0 Comments/by Alistair Ward

We have proudly retained our Investors in People Gold accreditation!

Productivity, Wellbeing, Featured, Accreditations, Customer Service, Employees

Coinadrink Investors in People Gold accreditation [county] UK

Those who follow our social media channels will know this already, but for those who don’t we didn’t want to miss the opportunity to share our fantastic news!

Coinadrink Limited the vending machine company is proud to announce that we have recently retained our Investors in People Gold accreditation, emphasising the commitment we show to our employees.

June 18, 2021/0 Comments/by Alistair Ward

The benefits of having a fresh food vending machine in your workplace.

Productivity, Wellbeing, Featured, Hygiene, Fresh Food Machines, Vending Machines

We explain all the benefits of having a vending machine installed in your workplace.

So many businesses are enjoying a fresh food vending machine in their workplace. For many, this is the best way to enjoy freshly prepared food at work.

Coinadrink Limited is a well-respected provider of fresh food vending machines. We take the time to understand your requirements and endeavour to make the benefits work for your business, with an optional service plan that removes any hassle.

Explore all the benefits of having a fresh food vending machine in your workplace.

March 22, 2021/0 Comments/by Alistair Ward

No hidden costs and no third party leasing from Coinadrink Limited, the vending machine company.

Featured

Coinadrink Limited the vending machine company grantees no hidden costs and no third party leasing.

As part of Coinadrink’s pledge for customer support, we simplify your vending experience right from the very start. This includes complete honesty and transparency.

As you will have seen in our previous articles regarding our vending machine service, we have never once claimed that we are the cheapest operator around. We prefer to instead see value in delivering a premium, tailored service that delivers everything you want and need for your business.

But that doesn’t mean we completely disregard the importance of cost. After all, now more than ever, we all need to know exactly where our money is going. Read more

March 2, 2021/0 Comments/by Alistair Ward

A premium vending machine service that prioritises everything you need for your business.

Featured, Hygiene, Refurbished Vending Machines, Customer Service

Coinadrink delivers a premium vending machine service that keeps your workforce refreshed and productive.

There are a lot of vending machine companies out there, but Coinadrink Limited has always set ourselves apart with the promise of doing things differently. We have never once stated that we will offer the lowest price. Instead, we see great value in providing a high-quality vending machine service that will work for your business.

February 15, 2021/0 Comments/by Alistair Ward