Customer Service – Coinadrink

Tag Archive for: Customer Service

Coinadrink nominated as a finalist in TWO Black Country Chamber Business Awards!

Featured, Charity Work, Customer Service, Events

black country chamber business awards 2021

You may have seen online and through our social media channels that Coinadrink Limited has been selected as a finalist in two Black Country Chamber Business Award categories: Service Business of the Year and Kindness in the Community.

The criteria for the awards takes into consideration how Black Country Businesses have gone over and above during the Covid-19 pandemic. For Coinadrink, our success demonstrates our commitment to both customer service and community. We are very proud of our nominations.

November 2, 2021/0 Comments/by Alistair Ward

A vending machine supplier that delivers by listening to what our customers want.

Featured, Customer Service, Workplace Design

“One of the most sincere forms of respect is actually listening to what another has to say.” – Bryant H. McGill. This quote is one we can relate to here at Coinadrink Limited, the vending machine company. Right from 1962 we have prided ourselves on tailoring our services to suit requirements.

This relies on listening to what our customers actually want and endeavouring to deliver. It sounds simple enough, yet it’s an underrated element of our customer service. In this article we want to take you through the whole process from initial enquiry to installation, and what you can expect along the way.

September 28, 2021/0 Comments/by Alistair Ward

West Midlands vending company Coinadrink Limited delivers a convenient workplace refreshment solution for all businesses.

Productivity, Wellbeing, Featured, Micro Markets, Cold Drinks Machines, Snack Machines, Fresh Food Machines, Contactless Equipment, Refurbished Vending Machines, Hot Drinks Machines, Customer Service, Workplace Design

office vending solutions West Midlands UK

It’s now common knowledge that you need to provide workplace perks to your staff if you want to create the right kind of culture for them to thrive. Stats show that workplace refreshments are a great option, but with such a hectic schedule you need a solution that’s as much convenient as it is cost-effective.

West Midlands vending company Coinadrink Limited can help. We have been overhauling workplaces up and down the region since 1962 and promise to make vending work for all businesses with a huge range of high-quality equipment and industry leading customer service.

September 1, 2021/0 Comments/by Alistair Ward

A quality vending machine service with operators and engineers employed and trained directly by us.

Featured, Customer Service

Coinadrink's vending machine operators and engineers UK

Coinadrink Limited takes no chances with customer service and we employ and train our own service-related staff. These include our engineers and operators. Too often we find that other companies don’t work this way, which means it’s simply impossible to provide a high-quality, tailored vending machine service. Read more

July 29, 2021/0 Comments/by Alistair Ward

Customer service that’s personal, not automated, from vending company Coinadrink Limited.

Featured, Customer Service, Vending Machines

“Good communication is the bridge between confusion and clarity”. Though with advancements in technology and innovation, personal communication is perhaps a dying art these days.

Coinadrink Limited is a West Midlands based vending company that embraces technology and innovation to provide an unrivalled service, though when it comes to communication, we still value the personal approach. Read more

July 29, 2021/0 Comments/by Alistair Ward

How Coinadrink Limited provides the fastest service response time to our vending machine customers.

Productivity, Wellbeing, Featured, Customer Service

When something goes wrong or isn’t quite right, you want it sorted as quickly as possible. That’s why Coinadrink Limited provides the fastest service response time with our vending machines just in case things aren’t operating as they should.

We promise to be at your location in under 2 hours from when you first log the service call and cases of when we’re not able to are extremely rare. We can have you up, running, and back vending in no time at all. Here is how we promise it when so many other companies can’t.

July 27, 2021/0 Comments/by Alistair Ward

A fully stocked vending machine guaranteed with Coinadrink Limited.

Productivity, Wellbeing, Products, Featured, Cold Drinks Machines, Snack Machines, Fresh Food Machines, Customer Service

Being an industry leading vending machine supplier that Coinadrink Limited is, we know what makes an excellent vending service. We go over and above to deliver a service that meets and often exceeds expectation, and one aspect is promising a fully stocked vending machine.

On the face of it, this may seem as though it’s nothing special. Surely a vending machine service is supposed to ensure of this. Unfortunately, it isn’t always the case, but through advanced and bespoke telemetry this is something you can be sure of with Coinadrink.

July 21, 2021/0 Comments/by Alistair Ward

We have proudly retained our Investors in People Gold accreditation!

Productivity, Wellbeing, Featured, Accreditations, Customer Service, Employees

Coinadrink Investors in People Gold accreditation [county] UK

Those who follow our social media channels will know this already, but for those who don’t we didn’t want to miss the opportunity to share our fantastic news!

Coinadrink Limited the vending machine company is proud to announce that we have recently retained our Investors in People Gold accreditation, emphasising the commitment we show to our employees.

June 18, 2021/0 Comments/by Alistair Ward

High-quality vending services from Coinadrink Limited leave you to get on with what’s important.

Productivity, Wellbeing, Featured, Customer Service

Vending services from Coinadrink Limited are one of the most hassle-free on site refreshment solutions.

Founded in 1962, we have witnessed the progression of vending first-hand. We have seen the transformation between “wet and warm” hot drinks to genuine coffee shop quality. We have seen the upgrade from frustrating user interfaces to intuitive touch screen displays.

Not everything has needed to change, though. One of the biggest benefits of vending has always been the convenience. With Coinadrink Limited, we deliver a service that emphasises that benefit. We deliver a service that takes care of everything without you needing to chase us.

May 7, 2021/0 Comments/by Alistair Ward

The benefits of having a fresh food vending machine in your workplace.

Productivity, Wellbeing, Featured, Hygiene, Fresh Food Machines, Vending Machines

We explain all the benefits of having a vending machine installed in your workplace.

So many businesses are enjoying a fresh food vending machine in their workplace. For many, this is the best way to enjoy freshly prepared food at work.

Coinadrink Limited is a well-respected provider of fresh food vending machines. We take the time to understand your requirements and endeavour to make the benefits work for your business, with an optional service plan that removes any hassle.

Explore all the benefits of having a fresh food vending machine in your workplace.

March 22, 2021/0 Comments/by Alistair Ward