How factory vending machines transformed employee wellbeing at PP Control & Automation

As businesses across the manufacturing sector continue to prioritise employee wellbeing in 2026, refreshment facilities are playing a more important role than ever. For busy production environments, providing convenient, high-quality food and drink isn’t just about keeping people fuelled, it’s about supporting morale, productivity, and overall workplace satisfaction.

For PP Control & Automation, a leading outsourcing specialist in the electrical, mechanical, and pneumatic engineering sectors based in Cheslyn Hay, Staffordshire, investing in modern factory vending machines has been a key part of delivering on their people-first culture.

A busy manufacturing environment that values its people

Operating from their Cheslyn Hay site, PP Control & Automation employs around 190 people from across the Midlands and Staffordshire. Their environment is fast-paced and hands-on, but underpinned by a strong culture of teamwork, collaboration, and work-life balance. This includes a four-day working week that gives employees more time to recharge.

Supporting this kind of culture requires more than the basics. Accessible, reliable refreshments ensure employees can make the most of their breaks and stay energised throughout the day without unnecessary disruption.

The previous challenge: outdated and unreliable vending

Before upgrading their facilities with Coinadrink, the company faced ongoing issues with an outdated refreshment setup. Their old factory vending machines, particularly hot drinks machines, were unreliable and prone to breakdowns.

This created frustration for employees and impacted the overall workplace experience, especially during busy shifts when access to refreshments is most important.

As Simon Smith, our contact at PP Control and Automation, explains:

“We experienced frequent breakdowns, which caused frustration and disruption during the working day.”

For a growing manufacturing business, it was clear that a more dependable and modern solution was needed.

The solution: a modern, scalable, fully-managed vending experience

By partnering with Coinadrink way back in 2006, PP Control & Automation introduced a complete, fully managed refreshment solution designed specifically for a busy factory environment.

Over the years, they have added to and upgraded their setup. Today, their workplace benefits from a wide range of modern vending options, including:

• A three-unit smart fridge vending machine offering fresh meals, snacks, and cold drinks
• Two premium bean-to-cup commercial coffee machines for high-quality hot drinks
• Two speciality hot drinks vending machines
• Two plumbed-in water coolers providing chilled water

This combination ensures that every employee has access to convenient, high-quality refreshments throughout the day.

Smart fridge vending machines: a game-changer for on-site catering

One of the most impactful additions has been the smart fridge vending machine, which provides fresh food options directly on-site.

Replenished daily to match demand, the system allows employees to choose from a variety of meals and snacks without needing to leave the premises. This is particularly valuable in manufacturing environments where time off-site is limited.

Simon highlights the difference this has made:

“The new fridge system is fantastic. Staff have everything they need on-site, meaning they can fully relax and socialise with colleagues.”

By reducing the need to travel for food, employees can spend more time recharging, leading to improved wellbeing and a more positive workplace experience.

Reliability and service that businesses can depend on

A key advantage of modern factory vending machines is not just the technology itself, but the service behind it.

With proactive maintenance, fast response times, and ongoing support, Coinadrink ensures that all equipment operates reliably, removing the stress and disruption previously caused by breakdowns.

“We have been with Coinadrink for many years and have built a strong, ongoing relationship with them. Their customer service is excellent, and they are always quick to respond and resolve any issues.”

This level of service gives business leaders confidence that their refreshment facilities will consistently meet the needs of their workforce.

Supporting productivity, wellbeing, and culture

Providing high-quality refreshments in a manufacturing environment has a direct impact on the working day. Modern factory vending machines and coffee machines, combined with smart fridge vending machines and water coolers, help to:

• Keep employees energised and focused
• Improve morale and job satisfaction
• Encourage social interaction during breaks
• Maximise the value of limited break times

Even simple improvements, like reliable coffee or access to fresh meals, can transform how employees experience their workplace.

A long-term partnership built on trust

After nearly two decades of working together, PP Control & Automation continues to value its partnership with Coinadrink. The combination of high-quality equipment, responsive service, and a tailored approach has made a lasting impact on their workplace environment.

Simon adds:

“All of the staff are consistently helpful and friendly. Their willingness to help is greatly appreciated, and we would like to thank them for their ongoing support.”

Is it time to upgrade your factory vending machines?

For business leaders in manufacturing and beyond, this case study highlights what’s possible with the right refreshment strategy in place.

Modern factory vending machines are no longer just about convenience, they’re a powerful tool for supporting employee wellbeing, improving productivity, and enhancing workplace culture.

Whether you’re considering smart fridge vending machines, premium coffee solutions, or reliable water coolers, investing in the right mix of refreshments can make a measurable difference to your business.

If you’re looking to upgrade your workplace refreshments, Coinadrink can deliver a tailored solution designed around your people, your environment, and your goals.

Get in touch today to discover how we can help transform your workplace.

Drop us a message

Chat to us on 01922 640777