It’s not every day you’re selected as a finalist in an awards entry, is it? You may have noticed on our social media platforms that we entered the Black Country Chamber Awards a few months back for the Customer Commitment Award and now we’re thrilled to say that our efforts have so far paid off!
It wasn’t a straightforward entry, either. I wrote it, but it was a team effort that saw our entry get passed between numerous departments to ensure our customer care efforts got the recognition they deserved. There really is so much we do for our customers, from our bespoke Customer Related Management System to our industry leading response times. We had to condense all of the information into the specified word counts and that wasn’t an easy task.
You can imagine, then, how happy we were to have been notified of our success last week!
The awards evening will be hosted at the Wolverhampton Racecourse on Friday 9th November between 6:45pm and 1am and we are up against two other companies for the award. It’s a privilege to have been selected as a finalist and testament to the lengths we go to for our customers.
We will be sure to update you as to how we get on in November!