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Fully Managed Vending Services

Your refreshment solution starts here

Fully Managed Vending Machines

Looking for a fully managed vending company? Coinadrink Limited is a trusted vending and refreshment operator with over 60 years of experience. While many new competitors focus solely on cutting prices, we remain committed to delivering the exceptional service that has earned us a reputation as a dependable and respected partner within the industry. Call us today and receive an unmatched vending service.

Vending machines from Coinadrink Limited, West Midlands.

Coinadrink’s Fully Managed Vending Includes:

Replenishment

Our vending machines are always well-stocked with replenishment tailored to each site, using real-time data to ensure product relevance and availability.

  • A well-stocked vending machine guaranteed, tailored to the preferences of each customer using bespoke technology.
  • A fully automated service that runs reliably in the background – no need to chase us.
  • Product requests welcome, including healthier options.

Vending Machine Services

Service Calls and Maintenance

Rapid response to service calls by engineers employed directly by us, with excellent first-time fix rates and open communication.

  • The fastest service response time in the vending industry, benchmarked at 2 hours from when the service call is received.
  • Our average response time across 2024 was 87 minutes, with an average first time fix rate of 80%.
  • Regularly audited for continuous performance and to increase standards further.
  • Service desk managed by a real person 363 days a year – no automated responses.
  • Log a service call in a way that suits you, from scanning a QR code to picking up the phone.

Superior Hygiene

Industry-leading hygiene standards, embedded into our daily operations for over 60 years, provide complete peace of mind and a vending experience unmatched.

  • All vending equipment will remain clean, presentable, and attractive.
  • We remain the only vending operator to deeply sanitise key contact parts inside hot beverage machines, to eliminate cross contamination and ensure of a great tasting drink!
  • These practices have been ingrained in our operations for decades, not just since Covid.
  • Water filter changes on hot drinks machines are included as part of the service.
We can clean and maintain your machine as part of our service to you.
Happy National Customer Service Week!

Support

We are a refreshment partner that works closely with our customers for ongoing support after sale.

  • Every customer is assigned an account manager who they can contact at any time.
  • A pro-active customer care schedule ensures we are always meeting expectations.
  • We support our customers with any incentives or initiatives they want to implement with their vending equipment.
  • Consistent communication through a monthly customer newsletter and an active social media presence.

Let’s discuss your vending solutions…

Get In Touch

View our range of vending machines

Enquire about our vending machine solutions 

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Areas We Serve

Looking for a fully managed vending service for your business? We’re ready to help if you’re based in these areas:

Birmingham Coventry
Crewe Derby*
Dudley Gloucester*
Leicester* Nottingham*
Northampton* Manchester*
Oxford* Stoke-on-Trent
Shrewsbury* Telford
Warrington* Worcester*
Walsall Wolverhampton*

*Not all areas are covered. Check our dedicated page to find out if we can serve you.

Testimonials

marley vending machine hire UK

“Good all round service”
“Good all round service - been an enjoyable relationship so far and look forward to it continuing in the future.”

Lewis Farquharson

“We’re extremely happy with the service from Coinadrink”
“We’re extremely happy with the service from Coinadrink and highly recommend both the machine and their team”

Jeni Sellick

“Refreshingly easy to work with!”
“Coinadrink has been a great partner in every sense—reliable, responsive, and refreshingly easy to work with”

Michele Bickerton

“Good response times”
“Really good service, always pleased with the response from Coinadrink”

Georgia Cooksey 

“Happy with the service”
“Very happy with the service to date. No issues. Call outs are always answered quickly. Staff are very friendly.”

Clare Gray

“Hassle-free service”
“The service you provide is hassle free which is exactly what I need. Thank you.”

Michelle Lightowler

“A 30-year relationship”
“Cuxson Gerrard have used Coinadrink for around 30 years and have had no problems at all with the service or products purchased.”

Tania Hill

“Reliable service”
“Never had any problems with Coinadrink, their service has always been reliable and staff are friendly.”

Nikki Ryding 

“Glad we switched!”
“Working with Coinadrink has made my life less stressful. The previous supplier was rubbish! Your equipment works very well.”

John Beech

Fbc manby bowler solicitors.

“Thank you for the excellent service”
“As caretaker of our company I am happy with the service Coinadrink provides and I never get any complaints from the staff. Thank you for the excellent service.”

John Conway

listers UK - water coolers

“Always receive a fantastic service”
“Always receive a fantastic service and staff are very helpful, accommodating and lovely to speak to whenever we need assistance. Thank you.”

Claire Blasdale

lw cole vending machine hire UK

“First class service”
“We have used Coinadrink for many years and have always found their service to be first class.”

Jayne Houlston

linak buy vending machine uk

“Very good customer care”
“Very good customer care - always efficient and speedy to act on any service breakdowns"

brooks water dispenser rental uk

“No problems at all”
“No problems at all with the products or the service. Queries and problems are dealt with quickly and efficiently.”

Steven Green

The Seabourne Forwarding logo on a white background.

“Very happy with them”
“Fantastic service! Have been using Coinadrink for years - very happy with them.”

Yvonne Martin

NVS Corporate Logo

“Reliable service”
“Throughout the year the very good service has been maintained by both frontline and customer support staff.”

Stuart Goddard

KHS UK Ltd Corporate Logo

Always friendly and willing to help”
“Your colleagues are always friendly and willing to help. Especially when I have forgotten to order!”

Wendy Jary

Reedswood E-Act Primary Logo

“Staff are always happy to help”
“Staff are always happy to help. Orders are usually delivered day after ordering.”

Donna Johnston 

Selecta Systems Corporate Logo

“Excellent Customer Care”
“Good quality products and excellent customer care.”

Lee Davey 

Cedo Corporate vending machine hire

“Excellent service”
“Excellent service from initial installation to providing the full service. Very professional and quick to address any questions or problems. Excellent quality and choice.”

Diane Roe

Tungate Group Corporate Logo

“Fantastic service!”
“Best switch we ever made. Fantastic service!”

Simon Thurman

Coles Corporate Logo

“Exceptional…”
“Your service is exceptional and your delivery guy was a credit to your company, extremely polite and helpful.”

Jayne Houlsten

Let’s discuss your vending solutions…

Get In Touch
© Copyright 2021 - Coinadrink Ltd (Refreshment Shop, Express Refreshments, Cafe Casa are trademarks of Coinadrink Ltd)
Coinadrink Ltd Unit 10-11 Maple Leaf Industrial Estate, Bloxwich Lane, Walsall, West Midlands, WS2 8TF Registered in England (870282)