Service 2020 - Coinadrink

A customer-centric approach. Guaranteed.

The fastest response time in the industry. Tailored recommendations. A pro-active customer care department.

Our business is built on a customer-centric approach.

We take the time to understand your unique requirements before tailoring our services to suit. Our pro-active customer care department make it their duty to contact you at regular intervals, just to see if there is anything you wish to discuss, whilst our service response time is the quickest in the industry.

Last year saw it average at just 58 minutes!

The benefits of having a vending machine in the workplace are too good to ignore.

Make 2020 the year you make the switch…

Free Delivery

On all of our equipment.

Free Installation

On all of our equipment.

Free Training

On all of our equipment.

No Hidden Charges

Your peace of mind guaranteed.

FAQ’s

Unsure about something? A lot of questions we get asked are listed to the right, but if there is anything else you’re not sure about then contact us using either the contact form or by calling 01922 640777. We’d be happy to help!

  • I’m not sure what I require. Can you help me decide?

Absolutely. We have over 57 years’ experience in making workplace refreshments work for all businesses, and we use our experience to make tailored recommendations.

  • I don’t have a water source. Will this be a problem?

Much of our equipment doesn’t require a water source and we can offer hand filled coffee machines as well as plumbed-in. We also supply bottled water dispensers.

  • How does the maintenance and/or replenishment work?

We can offer an operated agreement on our floorstanding hot drinks machines which, if selected, means we take care of maintenance and replenishment for you. We also provide regular sanitisation on all water dispensers, where we sanitise contact parts of your dispenser here on site.

  • What about service?

If you take out an operated or service agreement, our field-based engineers aim to be at your workplace within 2 hours of you first calling into our service desk.

  • I want to make money from my vending machine. Can I do this?

Yes. Our sales team will be able to explain how this works.

  • Who do I contact if there is an issue with my equipment? 

We pride ourselves on our industry-leading response times, so simply call 01922 725577 and our team will get you sorted.

Find Us

Address

Coinadrink Ltd
Unit 10-11,
Maple Leaf Industrial Estate
Bloxwich Lane Walsall
WS2 8TF

By Bus

The nearest Bus station to Coinadrink is Walsall Bus Station.

Find us using the 529 bus service Click here for info

Phone

For Sales & General Enquiries:
01922 640777

For Service Related Enquiries:
01922 725577

Floorstanding

Our floorstanding hot drinks machines are perfect for larger workplaces with a higher volume of staff. Our flexible range strongly emphasises the advanced nature of the industry, with authentic fresh bean coffee expertly crafted from a bold design.

Our floorstanding machines cater to your requirements. You need a quality, reliable machine that works around your busy schedule, and all floorstanding hot drinks machines deliver your beverage in under 30 seconds. Better still, if you opt for a Klix machine, which uses in-cup ingredients, dispense time is even quicker at just 17 seconds!

You can guarantee a sumptuous beverage from all our vending machines, and the likes of the Cali takes this further with fresh bean coffee and an advanced brewing system. This delivers beverages that closely replicate the high-street coffee shop, which limits the need for your staff to head off-site during break time.

With intuitive selection systems, some of which are touch-sensitive, floorstanding hot drinks machines can considerably enhance your break time. Contact us today to see how they can work for your business, and the added service benefits that you can enjoy.

Tabletop

Our line of tabletop hot drinks machines meticuously cater for smaller workplaces or workplaces that are short on space. Cutting edge technology is hidden behind a sharp, slender design, and there’s a machine to suit all requirements.

It is arguably the tabletop that emphasises just how far the vending industry has come over the years. Take the Kalea. A touch-screen selection system paves the way for truly authentic coffee, further intensified using fresh milk alongside fresh coffee beans. And with a classy design, this is the coffee shop brought closer to home.

If you don’t need your coffee machine to leave quite an impression of that scale, there’s the opposite end of the spectrum. The Flavia 500 and Vitro S1 can be hand filled and take advantage of instant ingredients, but deliver consistently reliable hot drinks from a slender image. The former uses sachets for maximum quality and maximum hygiene, and is effortlessly quick and simple to use.

Contact us today for more information on our tabletop hot drinks machines, and allow us to make the right recommendation for your workplace.

Water Dispensers

Our water dispensers encourage healthy hydration in the workplace, with sharp designs and beautifully clear drinking water on demand.

We offer both plumbed-in (or mains-fed) and bottled water dispensers depending on your business and your requirements. Whilst they differ in design and function, both remain parallel in providing a focal point for keeping your workforce hydrated.

Our mains-fed dispensers are ideal for larger workplaces that require higher usage, and our line up of Borg dispensers remain a great choice. With contemporary designs and advanced features that include large dispense areas and touch-sensitive dispense systems.

Then there are our bottled dispensers, which are an ideal entry point. Taking advantage of filtered bottles, bottled water dispensers utilise a push button for a simple dispense that’s straightforward and reliable.

All of our specialist water equipment comes with a maintenance agreement that ensures of maximum hygiene. We sanitise all contact parts of your dispenser here on site and replace them with clean parts in the meantime, which minimises downtime.

Testimonials

“Always Prompt…”

“Always prompt and professional help when needed. Good company with the right customer service focused culture.”

Steve FryerKomfort Group

“Exceptional…”

“Your service is exceptional and your delivery guy was a credit to your company, extremely polite and helpful.”

Jayne HoulstenColes

“Excellent service…”

“Excellent service from initial installation to providing the full service. Very professional and quick to address any questions or problems. Excellent quality and choice.”

Diane RoeCedo