We are in the process of reviewing our fresh food service for the future, how we provide this to you and how it is delivered.
There has been a recent announcement from our trusted fresh food machine manufacturer that as of September 2021 they will no longer be producing the machine that we have used for many years. Short term there is no concern as parts will be available for a further 5 years, however it has prompted us to start work on a project to hopefully elevate the service we provide to you.
We are currently looking at a few different options for the future, firstly is to simply move to an alternative manufacturer of a similar type of machine that you are used to seeing from us or to really offer something different and exciting.
There are two alternative manufacturers of traditional food vending machines, both have positives, and both have negatives vs the current machine, but in practise they would enable us to offer the same service we do now and your experience would not see a great change.
The alternative solution we are considering is a Smart Fridge, an innovative app driven commercial fridge that could take the fresh food service we provide to the next level. Both for us from the operation side to your overall end experience.
We want you to be involved in the process and invite you to read all the information below and take part in our questionnaire, it will really help us along the way.