As you’d expect for a vending company, beverages are a pretty big deal to us. Cold, hot, or sparkling, we love them all, and news that there’s a day dedicated to them is music to our ears. It may be an ‘event’ in which the origins extend to just a few months back (to our knowledge, anyway), but all good things have to start somewhere, and Coinadrink are happy that people are now being encouraged to enjoy their favourite beverage!
Vending has come a long way over the years, providing businesses with quality hot and cold refreshments in convenient, contemporary machines. Despite this, we at Coinadrink have often felt that there was a gap in the market for something different, something bigger, and something that doesn’t really feel like vending at all. Sure, our fantastic range of machines are more than good enough for most companies, but we strive to cater for everyone, and don’t want to leave anyone behind.
Last November, we invited customers to complete a Customer Care Survey. Here’s what we discovered…
It’s always been our philosophy as a company to take a regular, critical look at ourselves and our business and there’s no better way to do this than to ask the people who know us best – our customers – exactly what they think of us.
So, every year, we distribute a Customer Care Survey and for every completed survey we donate £5 to charity. (Last year, through our association with Promise Dreams, we were able to ‘make a promise and deliver a dream’ to a determined young lady called Olivia.
It’s great to be able to help out and the feedback we get from our customers via the survey is massively important to us.
Coinadrink is delighted to welcome on board new recruits Samantha Woodhall and Tom Williams. Here’s the inside track on the new kids on the block…
Ask any manager in any discipline and they’ll all agree: a good team needs a mixture of youth and experience.
Most of our customers know that we ‘tick the box’ when it comes to experience. (You can read about our longest serving employee, Norma Graham, here and about how the list of eligible attendees for our annual Long Service Dinner keeps on growing here, for example).
But you may not know that recently, we’ve added a pinch of youth, energy and talent to our winning recipe, in the form of two new recruits, Sam Woodhall and Tom Williams, both of whom have long standing connections to Coinadrink.
Sam used to work for Iceland Frozen foods, which she describes (tongue in cheek), as ‘interesting and good for manning yourself up for the real world – long hours and hardly any days off!’ Read more
Remember what Roy Schneider’s character, Brody, said in the movie, Jaws when he first saw that Great White shark? He said: ‘we’re gonna need a bigger boat’ and because the list of eligible attendees for our annual Long Service Dinner is getting longer, we’re gonna need a bigger table!
It’s an annual tradition at Coinadrink that, in the run-up to Christmas, those of our employees with ‘long service’ are invited to join Roger for a celebratory knees-up. The bar for qualification to this august event stands at 25 years and what started as a low key, everybody-in-one-taxi occasion years ago, has blossomed into one of the events of the social calendar.
So much so that this year, 14 employees (and their better halves), will join Roger and Yvonne at the Fairlawns Hotel in Aldridge.
For when vending simply isn’t enough, Express Refreshments are there to provide a unique way to consume food and drink in the workplace. Our 50+ years in high quality vending have enabled us to create what we believe is the first Micro market in the UK and once you try it out, you’ll find it hard to go back.
Micro Markets are here and they’re ready to re-shape your food-vending experience. From the leaders in healthy vending, they will provide a futuristic approach that again shows how far the industry has travelled over the years. Fresh Micro Markets are self-service, unattended machines that enable you to enjoy fresh, healthy choices in corporate locations suited to you. In short, they’re brilliant and Coinadrink are joining the hype with our new Express Refreshments market.
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