What are the benefits of an operated vending machine service for your business?

Tea, coffee, and other refreshments are synonymous with the British workplace. There are lots of ways to provide refreshments to your team, including an operated vending machine service. 

We explore what an operated vending machine service is, and why more and more businesses are choosing this solution from West Midlands firm Coinadrink Limited. 

What is an operated vending machine service?

We all know what a vending machine is, even if modern-day equipment does go beyond your expectations. An operated vending machine service is where replenishment, maintenance and service of that equipment is all handled by a company.

Operated vending usually relates to floorstanding equipment dispensing hot drinks, cold drinks, snacks, and fresh food. This equipment is ideal for larger workplaces with a higher volume of staff. Coinadrink Limited is a West Midlands vending machine operator that has provided a trusted operated vending machine service since 1962.

You can find the benefits of an operated vending machine service below, but the main purpose of this refreshment solution is to provide on-site refreshments with total peace of mind.

What are the benefits of an operated vending machine service?

There are lots of benefits of an operated vending machine service and a good operator should be able to prove these benefits to your business.

Whilst vending has always been a popular choice as a quality refreshment solution, Coinadrink Limited is finding that more and more benefits are appearing since the 2020 Covid-19 pandemic. We believe its traditional characteristics combined with futuristic innovation is a big reason why more businesses are choosing operated vending as their on-site refreshment solution.

• Convenience.

Arguably the biggest benefit of an operated vending machine service is the convenience of having everything handled by one company, including replenishment, maintenance, and service.

You haven’t got to worry about stocking the machine yourself. A good vending operator will fill your equipment automatically, usually before you even notice that products are running low. And service calls should always be handled in a timely manner.

For business leaders, this means you can take back control of your working day and focus on the things that really matter, safe in the knowledge that your refreshment solution is being totally managed.

• A valuable employee perk.

51% of employers believe employee perks will now play a significant role in staff retention, earmarking them as a necessity that all businesses must implement as part of any wellness initiatives.

Perhaps this benefit leans more towards the innovation present in vending machines themselves as opposed to the operated vending machine service, but who wouldn’t want fresh bean coffee, healthier snacks and tempting treats available on demand at work?

Vending machines are well placed in staff canteens, breakout areas and warehouses for staff to access whenever they want, which delivers an attractive perk that easily boosts your company culture.

• Saves you money.

An operated vending machine service really could save your business money when compared to alternative solutions.

Every vending machine operator is different but here at Coinadrink we provide our operated vending machine service through an agreement with the customer, in return for manageable monthly payments that don’t blow a hole in your available budget.

We have a dedicated sales team that can explain the process, but generally speaking an operated vending service could prove far more cost-effective than contract catering or sourcing your own refreshments.

• Strengthens working relationships.

Facilities Managers may be familiar with the “water cooler chat” term, which emphasises how on-site facilities can be a welcome opportunity for colleagues to interact with one another.

41% of staff from a survey said that interaction with colleagues was one of the main aspects they missed when Covid-19 forced the working world to operate from home. An operated vending machine service will make this refreshment solution a popular location for staff to come together over a coffee or bite to eat.

This benefit of an operated vending machine service arguably ties in with the one above, but having your staff build relationships not only boosts morale, but also aids teamwork and creativity together.

• Reduces lost work time.

On-site refreshments are supposed to be an employee perk that provides everything your team need on site, from fresh bean coffee to healthier snacks.

An operated vending machine service keeps these refreshments topped up, which means your staff don’t need to head off site during their break or lunch hour. After all, why tackle the extremities of the British weather when everything they could want is just a few steps away from their desk?

Staying on site for refreshments means staff are less likely to exceed their allocated break time, therefore driving productivity for your business.

How does Coinadrink differ from the competition?

With over 60 years’ experience, Coinadrink Limited is a vending machine operator that you can trust.

We focus on providing a tailored service instead of just a product, which would explain why we have so many long-standing customers across the West Midlands and beyond that we consider to be friends as much as clients.

Having now understood the purpose and benefits of an operated vending machine service, here are ten ways Coinadrink set themselves apart from the competition.

1. A wide range of equipment that we finance ourselves, putting us in the best position to recommend the most ideal option for your requirements.
2. A history of catering to even the most unique requirements, whether that be dietary requests or specific payment options.
3. No requirement is too big or small, whether that be a single hot drinks vending machine for your existing canteen or multiple vending machines to help overhaul your facilities.
4. Automatic replenishment driven by real-time data from your machine, so we know when to visit your site. There is no need to chase us.
5. Our trusted fresh food service meets all health and safety guidelines and then some, conforming to HACCP procedures in temperature checking the relevant products at all stages of the food journey and life cycle.
6. The fastest service response time in the industry at under 2 hours, with the average time for 2022 currently 76 minutes from when you first log the service call.
7. Log a service call in the way that suits you best, whether that be calling into our desk open and available 363 days a year, or by scanning the QR code on the front of your vending machine with pre-filled information.
8. All of our field-based operators and engineers are directly employed and trained by us. We don’t take a chance with third party personnel, meaning our team are able to provide rapid first-time fix rates.
9. Exclusive hygiene procedures include sanitising contact parts of your hot drinks machine back on our site, replacing them with already sanitised parts to reduce downtime. No other UK vending operator does this.
10. A pro-active customer care department regularly make contact via a pre-agreed schedule to make sure you’re satisfied with our service. Any issues are logged for the relevant departments to act upon.

We believe that workplace refreshments are a vital component of a productive working day, whether that be a small office or a grand manufacturing unit.

Coinadrink prides itself on making quality refreshments available to all through a trusted operated vending machine service, with promises that you won’t find elsewhere.

Talk to us today about how we can work with your business to boost productivity, increase wellbeing, and potentially save your business money.

Coinadrink Ltd

10-11, Maple Leaf Industrial Estate, Bloxwich Ln, Walsall WS2 8TF
01922 640777