People often ask me ‘Roger, how come you never expanded the business and set up in London?’ It’s a fair question, but the truth is, I never really thought about it. Don’t get me wrong, I could see the attractions that were luring some of my competitors down to ‘the Smoke’. At the time, it seemed vending operators could virtually charge what they liked. Similar contracts could earn you double down there what they’d earn you in Walsall, Wednesbury or Wolverhampton in those days.
I thought, ‘stick to what you do best’, and I realised that what I did best – what Coinadrink did best – was provide a vending service with a personal touch to customers in and around our base in the West Midlands. So, that’s what we did and I’ve never regretted it.
We’re thrilled to announce that Coinadrink has retained the Investors in People Gold standard, keeping us in the top 7% of accredited organisations across the UK who believe in realising the potential of their people.
Investors in People is ‘the UK’s leading accreditation for business improvement through people management’ and it provides a wealth of resources for businesses to innovate, improve and grow, with a focus on ‘good people making great business.’
‘We take our obligations to our people very seriously’, our MD Roger Williams said. ‘We’re all really proud of this achievement because it’s important to us to have a clear vision, strategy, direction and purpose which is shared with and owned by everybody in the business. Continue reading “We’ve Joined The Exclusive 7% Club!”
Remember when we asked you to fill out a Customer Care survey and we promised we’d donate £5 to charity for every completed form? Well, if you took part, this is where the fiver you generated ended up…
You’ve probably never heard of Leigh’s Syndrome. It’s a rare inherited neurometabolic disorder, which affects the central nervous system.
Olivia is sixteen years old and if you click on the ‘Leigh’s syndrome’ link above, you’ll get some idea of what she has to live with; but be warned: it’s not, in any sense, an easy read just as hers is not, in any sense, an easy life…
It’s heartbreaking, but the irrefutable fact is that hers is a ‘life limiting condition’; it means she’s a semi – permanent resident at Birmingham Children’s Hospital. You wouldn’t choose it as a venue for your 16th birthday party, but that’s what circumstances dictated: Olivia needs constant care and supervision. Continue reading “Here’s One Dream That Did Come True… Thanks To You”
Coinadrink is delighted to welcome on board new recruits Samantha Woodhall and Tom Williams. Here’s the inside track on the new kids on the block…
Ask any manager in any discipline and they’ll all agree: a good team needs a mixture of youth and experience.
Most of our customers know that we ‘tick the box’ when it comes to experience. (You can read about our longest serving employee, Norma Graham, here and about how the list of eligible attendees for our annual Long Service Dinner keeps on growing here, for example).
But you may not know that recently, we’ve added a pinch of youth, energy and talent to our winning recipe, in the form of two new recruits, Sam Woodhall and Tom Williams, both of whom have long standing connections to Coinadrink.
Sam used to work for Iceland Frozen foods, which she describes (tongue in cheek), as ‘interesting and good for manning yourself up for the real world – long hours and hardly any days off!’ Continue reading “New Kids On The Block”