Coinadrink’s range of coffee machines is full of star quality – and that’s before we add ‘Karisma’!
Karisma is the new ‘super-automatic’ from N&W, the world’s largest manufacturer of coffee vending machines. N&W is based in northern Italy and much of the company’s success is down to its ability to recreate, in a machine, the subtleties of taste and aroma that characterise the classical Italian espresso experience.
So what makes this machine such a stand-out? It uses fresh milk!
We’ve got a Karisma on test in our workshop right now. You can enjoy all your coffee shop favourites, from a frothy cappuccino to a latte macchiato and everything in between. The quality of the drinks is fantastic, as you’d expect from N&W; but with our customers’ interests at heart, we’re making sure that Karisma is as easy to keep clean, (and healthy), as it is good at making drinks… Continue reading “Coming Clean And Coming Soon – It’s Karisma From N&W!”
Last November, we invited customers to complete a Customer Care Survey. Here’s what we discovered…
It’s always been our philosophy as a company to take a regular, critical look at ourselves and our business and there’s no better way to do this than to ask the people who know us best – our customers – exactly what they think of us.
So, every year, we distribute a Customer Care Survey and for every completed survey we donate £5 to charity. (Last year, through our association with Promise Dreams, we were able to ‘make a promise and deliver a dream’ to a determined young lady called Olivia. You can read Olivia’s moving story here. )
It’s great to be able to help out and the feedback we get from our customers via the survey is massively important to us.
Remember the story we shared back in November, about our annual ‘Long Service’ dinner? (Click here to read it). We were making the point that the number of Coinadrink staff, who are entitled to attend the ‘do’, (because they’ve been with us for at least twenty-five years), now stands at fourteen. Add to that partners and, of course, Roger and Yvonne and it’s quite a get-together; which is, we’re sure you’ll agree, a pretty amazing fact in this day and age.
So here’s another pretty amazing fact for you: it’s about Stuart Westwood, our popular Service Manager. When he joined our long-service legends in 2013, he was the youngest of the lot. In fact, it’s not possible to be any younger and be a club member…
Allow us to explain: Stuart was born on the 27th of August, 1972. He joined us straight from Willenhall Comprehensive, starting on 26th of July, 1988, aged 15 years, 11 months. So, add 25 to that, and you have it. Achieving 25 years of service at Coinadrink, aged 40 years and 11 months, is a record that’s never going to be broken. You see, since Stuart’s day, the school-leaving age has been raised…