Are you ready to experience digital vending in 2024?

There’s vending. Then there’s digital vending available for your business in 2024.

Digital vending machines build on the traditional convenience to enhance the user experience, prioritising speed, personalisation, and sustainability to name just a few benefits.

Lots of businesses in and around the West Midlands are experiencing digital vending from Coinadrink Limited. We explore why that could be.

What is digital vending?

Digital vending refers to the use of technology to deliver the user experience.

Indeed, you could refer to digital vending as “smart vending”. Innovation is embedded in all corners of the machine, from what you see and interact with when you want a coffee or chocolate bar, to what we see behind the scenes that helps us deliver a reliable service to you.

Not all vending machines will encompass everything that makes them digital or smart, older ones may not include any of it, but in 2024 the equipment is more advanced than ever.

Let’s break it down further.

Tea and coffee with a dash of personalisation

With tea and coffee being a key part of the working day, it’s no wonder modern hot beverage machines such as the Coti are more popular than ever.

An extensive coffee shop drinks menu including Cappuccino and Flat White can be dispensed in less than 60 seconds. And it is digital vending that helps makes this possible.

A digital vending machine will often feature a touchscreen or touch sensitive interface. On hot drinks machines, this will often allow the user to personalise their beverages to taste, such as strength and sweetness, before allowing them to use their own cup or mug just by placing it in the dispense area prior to vending.

For example, you might prefer your morning cup of tea strong and sweet in your favourite mug, but the Americano you’ve also been asked to fetch for your colleague must be decaf.

Digital vending makes personalisation totally effortless, which in turn boosts employee wellbeing via a valuable self-service perk that is available 24/7 whenever you’re in need of a break.

Of course, sustainability is a secondary benefit here, because by using your own mug you’re eliminating the need to use a single-serve cup.

Shop snacks and cold drinks to your hearts content

Meanwhile, snack and cold drinks vending machines usually allow the user to purchase multiple items through the shopping basket function.

Nobody is judging you for wanting a packet of crisps and a chocolate bar, and digital vending makes this easier than ever before.

Rather than vend one item at a time, which is time-consuming and perhaps defeats the object of vending being convenient, simply add another item to your virtual shopping basket before checking out.

And you don’t need to worry about your cold can or bottle exploding or fizzing up due to being dropped from a great height during dispense, either.

Cold drinks machines such as the BevMax use a digital motor to collect your product before bringing it down to the dispense area. Not only is this rather fun to watch, but ensures your cold drink is of optimum quality when you open it.

So, you see, digital vending considers every aspect of the vending experience for your benefit.

How digital vending also helps deliver your vending service

Digital vending isn’t just what you can see. It’s also what we can see, all remotely.

Purchases can be fed back to us in real-time, which helps streamline reliable and efficient replenishment as part of our popular operated service.

Digital vending helps us gauge exactly which products to stock up on, and it all happens automatically without you needing to chase us. By carrying only the items that are needed, it also means we can reduce weight on our vehicles and helps to cut down on product waste.

As for service calls, all our machines now feature a QR code if you’d rather save the short time needed to give our service desk a quick ring.

Details about your equipment and site are pre-entered and are fed back to us instantly, so we can then assign an engineer to the job.

Experience the benefits of digital vending in your own workplace

Digital vending takes the traditional convenience of vending and elevates it to provide a premium, yet cost-effective self-service refreshment solution for your business.

Digital vending prioritises the user experience, with advanced technology that makes vending more personal and more environmentally friendly than ever before. All backed up by a reliable service also driven through innovation.

From a digital vending machine dispensing snacks on your factory floor, to a suite of digital vending machines providing hot drinks in your breakout area, it’s time to change your perception of what vending really represents in 2024.

Contact us!

• 01922 640777
• sales@coinadrink.co.uk