A match made in heaven. The two things that stand our Express Refreshments Micro Market apart.

With more and more businesses in and around the West Midlands experiencing an Express Refreshments Micro Market, this is a facility that represents a far better option than the traditional canteen.

With the Micro Market designed to represent a convenience store or corner shop in the heart of the workplace, there are two specific aspects of this solution that really enhance the overall “shopping” experience.

Our intuitive cashless payment terminal and powerful market card combine to deliver a personalised solution that’s remarkably advanced.

The former is built on software that is completely bespoke to Express Refreshments, which means we can add new functionality that brings out the best of the market card that is assigned to each staff member.

With an unmanned, open design that’s available 24 hours a day, seven days a week, the Micro Market is a workplace refreshment facility that is already like nothing ever seen before.

Between the payment terminal and market card, the Micro Market only becomes even more enticing.

More than just a payment terminal.

We opted to design our own software for payment terminal instead of selecting an “off-the-shelf” system.

By doing so, we were able to design the user interface and have the capacity to add new functionality whenever we want to. It also meant we can rest easy knowing checkout in this unmanned facility is easy to navigate.

In the interest of safety and security, we made the terminal cashless. It accepts all major payment methods including card, contactless and mobile, but it’s the user experience prior to payment that makes our terminal so exciting.

Meticulously designed to be smart and simple, the terminal intertwines beautifully with the market card to bring up each users’ personal account. Here they can see remaining credit and past purchases, but that’s not all.

For products that aren’t scannable, such as hot drinks from the optional coffee machine in the market, the terminal makes it easy to select what you want and head straight to payment.

And in recent months, we have emphasised the benefit of using our own system by adding fresh new capabilities to enhance the user experience.

Now customers can top up their market cards directly from the terminal itself, receiving bonus credit when they top up by at least £10. This provides a refreshing alternative to topping up online, increasing convenience.

Moving forward, we plan on introducing more functionality via the terminal including:

A loyalty scheme on hot drinks, where you can receive a discount after buying a certain number.
Promote tailored offers that are linked to your purchase history.

By using our own software to power the cashless terminal, we are able to provide a more personalised shopping experience like never before.

Tied in with the market card, it’s a powerful partnership.

The market card is like a magic wand.

The market card to the payment terminal is like any kind of double act you can think of. They just work better together.

This little green card is issued to every user at the point of installation of the Micro Market. It is the ticket to a personalised shopping experience that is designed to improve over time.

Logging into the terminal with a swipe of your card brings up your account where you can view remaining credit, past purchase history, and purchase items that aren’t scannable such as hot drinks.

As mentioned, you can now top up your market card via the payment terminal itself.

And that’s not all.

Users are able to access their account via the payment terminal, which means they’ll be able to receive discounts that are both company wide and exclusive to each individual user based on their own shopping history.

This will include the upcoming loyalty programme with the hot drinks.

Customers are informed of offers via their weekly newsletter in addition to the media screens, which is only possible if they sign up to an account with a market card.

To clarify; having a market card brings lots of benefits to the customer:

View purchasing history to gain insights into your food and drink habits.
Top up your account via the terminal.
Access to exclusive discounts.
Register for competitions that run throughout the year.

Think of the market card as a magic wand that can unlock a more tailored shopping experience in conjunction with the payment terminal, and you won’t be far wrong.

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The Micro Market brings your corner shop into your place of work with everything that comes with it, including a huge variety of refreshments, tailored offers and cashless payments.

This facility is already taking businesses in and around the West Midlands by storm. The payment terminal and market card only enhance what is already an excellent solution for the modern-day business.

Talk to us today about how an Express Refreshments Micro Market can work for your business.