When businesses think about employee wellbeing, it is easy to focus on what they provide.

Mental health support, employee assistance programmes, wellbeing initiatives and flexible benefits all have an important role to play. But having these provisions in place does not necessarily mean employees feel supported.

That is the challenge highlighted by recent research from Epassi UK, which found that 82% of employers believe they provide dedicated support for employee wellbeing, compared with just 67% of employees who say they feel supported.

For businesses, the question is not simply whether wellbeing support exists. It is whether it is making a difference to the people it is intended to help.

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Is working from home better for business?

It is a question that has dominated workplace discussions since the pandemic.

Employees have argued for flexibility, while businesses have questioned productivity, collaboration and culture. But perhaps the question itself is wrong.

A more useful question might be: what kind of workplace experience helps people do their best work? And there isn’t one answer.

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